1
Watching exclusive broadcast or video available only to members
2
Photo and text available only to members (including chat)
3
Provide members-only board
4
Watching the provided video/live without ads
5
Provide an opportunity to apply for public broadcasts and offline events (※ not a guaranteed benefit)
6
When purchasing a membership which include a Welcome Kit, the Welcome Kit is provided. (Delivery fee excluded)
7
Opportunities to buy concert tickets in advance (※ not a guaranteed benefit)
1
1. A signed polaroid is offered to the ten randomly picked members among the ones who make a purchase including a welcome kit.
2
2. A signed polaroid of an A. C. E. member is offered to the 228th, 515th, 602nd, 813rd, 1231st members among the ones who make a purchase including a welcome kit.
BEFORE YOU PURCHASE
When purchasing MEMBERSHIP products, you must authenticate your name using your phone, and only you can join. (If you do not have your own phone to authenticate your name, you cannot join.)
When purchasing products, you must authenticate with your phone. If you don't have one under your name, you may authenticate via a phone under the name of a family member. However, when subsequent identification is made, you must provide your family relationship certificate and your ID.
The Welcome Kit is made and delivered after the application is received.
How to Use
When purchasing MEMBERSHIP products, you must authenticate your name using your phone, and only you can join. (If you do not have your own phone to authenticate your name, you cannot join.)
When purchasing products, you must authenticate with your phone. If you don't have one under your name, you may authenticate via a phone under the name of a family member. However, when subsequent identification is made, you must provide your family relationship certificate and your ID.
In the case of attending an offline event, you must bring your ID to verify your membership. (Domestic member: ID with name+date of birth+photo / overseas member: passport, alien registration card)
You can enjoy the online and offline benefits with more convenience if you enter your mobile phone number on V Edit Profile.
For foreign members who register, you can enjoy the online and offline benefits with more convenience if you enter your English passport name and date of birth on MY > Edit Profile after you register.
The advance booking is allowed only once for the member himself/herself, and you may lose your membership if you sell or transfer the 'opportunity' for advance booking or the 'purchased ticket' via advance booking to others.
The Welcome Kit is made and delivered after the application is received.
We will not resend Welcome Kits returned due to subscribers' negligence, such as the absence of recipient and unclear address. So please enter an address where you can receive the Kit.
The Welcome Kit which include a membership card is a benefit available only to fan club members, and you cannot sell or transfer it to others and when you are caught transferring or selling, you will lose your membership.
Membership cards included in the Welcome Kit will not be re-issued when they are lost.
A detailed guide for your Welcome Kit delivery can be found in Help. Help
Some of the notified benefits may change to other benefits of the same value, depending on the circumstances of the celeb and the agency.
You can view members-only video/post content on both mobile app and PC.
VOD service may take time if the video requires ratings.
Chatting is only available on mobile app.
When purchasing MEMBERSHIP products, you need to update the app to the latest version to use the service smoothly on mobile.
Notes
You can buy and use this membership on both PC and mobile devices.
The purchase of this membership is allowed only once per person during the specified period, and the transfer of the membership is strictly prohibited. If you transfer it to others, you will be disqualified from the membership.
To use this product in mobile, you need latest version of the app.
MEMBERSHIP-only LIVE can be viewed simultaneously on up to 2 devices. (From 04.16.2020)
MEMBERSHIP-only VOD can be viewed simultaneously on up to 5 registered devices.
If you delete your V LIVE account, your personal information will be removed as well, so you’re not able to access your membership.
All the videos that celebs upload are members-only content, so you may have liability when you disclose exclusive content.
All the benefits are available during the MEMBERSHIP period only, and you cannot sell or transfer the MEMBERSHIP to others.
You may not have complete access to the membership or may lose your membership due to your improper activities.
If minors do not obtain consent from guardian before making a purchase, the purchase can be cancelled by their guardian or themselves (for purchases in Korea only).
You can request a refund within 7 days from the date of purchase. Note that you will be refunded the value of your purchase after deducting the price of your usage (if applicable).
You need to verify your email address the first time you make a purchase. Once you're done, you can use this email address to log in to V LIVE in case you forget your SNS account.
If you entered your email address but it hasn't been verified yet, go to your inbox to verify it.